Gambling is entertainment — not a way to earn income or solve financial problems. 111bet provides every player with the tools, information, and support needed to stay in control.
At 111bet, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that every player deserves an environment where they can make informed decisions about their gambling activity, set their own boundaries, and access meaningful support if things start to feel out of control.
Gambling should be an enjoyable leisure activity, much like going to the cinema or watching a cricket match. The fundamental difference is that there is real money involved — and that means the stakes can affect your finances, your relationships, and your mental health if the activity is not managed carefully. The Bangladesh Premier League or an IPL T20 match may be thrilling to bet on, but no single bet should ever place you under financial pressure.
111bet has designed a comprehensive suite of responsible gaming tools that every registered player can access at any time. Whether you want to set a spending cap for the month, take a short break from the platform, or permanently close your account, our support team is available around the clock to help you do so — quickly and without barriers.
We also take our age verification obligations seriously. The 111bet platform is strictly for adults aged 18 years and above. No player under the legal adult age will knowingly be permitted to register, deposit, or place bets. If you believe that a person under 18 is accessing the platform, please contact us at [email protected] immediately.
Write to [email protected] — available 24/7. Use subject line "Responsible Gaming" for priority handling.
Email our support team to apply a self-exclusion of 30, 90, or 180 days, or permanently. Takes effect within 24 hours.
Ask support to cap your daily, weekly, or monthly deposit amount. Reductions take effect immediately.
Request a temporary account suspension of 24 hours, 7 days, or 30 days if you need a break.
111bet provides six practical tools to help you maintain control over your gambling activity. All tools are free, immediate to request, and available to every registered player.
Set a maximum amount you are willing to deposit on a daily, weekly, or monthly basis. Once a limit is set, 111bet will block any deposit transaction that would exceed it. Limit reductions take effect immediately. Increases are subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions. Contact [email protected] to configure your limit at any time.
A time-out is a short-term break from the 111bet platform. You can request a time-out of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, place bets, or make deposits. Any active bonuses are paused for the duration. Time-outs are a healthy tool for players who feel they need a breather without committing to a longer exclusion.
If you feel that gambling is becoming a problem, self-exclusion is the right step. You can exclude yourself from 111bet for 30 days, 90 days, 180 days, one year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed within the chosen exclusion period. During exclusion, you will receive no promotional communications from 111bet.
Long uninterru pted gaming sessions can impair judgment and make it harder to track spending. 111bet recommends setting a personal time limit before each session. If you would like a reminder notification after a set duration, contact our support team and we can configure session alerts on your account. Taking regular breaks keeps the experience enjoyable and your decision-making sharp.
In addition to deposit limits, 111bet can apply a maximum loss threshold to your account on a daily, weekly, or monthly basis. Once your net losses reach the configured amount within the chosen period, your account is automatically restricted from further wagers until the period resets. This tool is particularly effective for players who want a hard financial boundary regardless of their deposit balance.
You may request permanent account closure at any time by contacting [email protected]. Upon closure, your account data is retained in line with our Privacy Policy but your access is permanently revoked. Any remaining balance at the time of closure will be returned to your nominated bKash, Nagad, Rocket, or Upay account within 3–5 business days. Account closure is irreversible.
Problem gambling often develops gradually. The questions below are not a diagnostic tool, but they are a useful starting point for honest self-reflection. If you answer "yes" to two or more of these questions, we strongly encourage you to contact our support team and request a player protection measure such as a time-out or self-exclusion.
Do you spend more money gambling than you originally planned when you sat down to play?
Have you ever borrowed money — from family, friends, or a financial service — to fund your gambling activity?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you tried to recoup losses by placing larger bets, sometimes referred to as "chasing losses"?
Has gambling caused arguments, stress, or distance in your relationships with family or friends?
Do you find yourself thinking about gambling frequently — planning your next session, reliving past bets, or calculating odds during everyday activities?
Have you neglected work, studies, or important responsibilities because of time spent gambling?
Do you feel the need to keep your gambling activity secret from people close to you?
Responsible gaming is about making conscious, informed choices every time you log in. Here are practical habits that experienced, recreational gamblers use to keep it enjoyable.
Decide in advance the maximum amount you are willing to spend in a session — and treat it as money spent on entertainment, not as an investment. Use 111bet's deposit limit feature to enforce this boundary automatically.
If you have reached your session budget and are on a losing run, stop. Increasing your bets to recover losses is one of the most common and damaging patterns in problem gambling. Losses are part of the game — accept them and log off.
Avoid logging in to 111bet when you are stressed, upset, fatigued, or under the influence of alcohol. Emotional states impair judgment and make it much harder to stick to your pre-set limits. Gambling should be done in a calm, clear-headed state.
Gambling is one leisure activity among many. Maintain a healthy balance — time with family, outdoor activities, sports, and social events should all feature alongside any recreational betting. If gambling is becoming your primary source of entertainment or stress relief, that is a warning sign worth acting on.
Activating any player protection measure on your 111bet account is straightforward. Follow the steps below.
Access your account at 111bet.lol using your registered username and password.
Email [email protected] with subject line "Responsible Gaming Request". Describe the tool you want to activate.
Our support team will confirm your identity using your registered account details before making any changes.
Your requested limit, time-out, or self-exclusion is applied within 24 hours. You will receive a confirmation email once it is active.
If you believe gambling is becoming a problem — for yourself or someone you care about — the most important step is to reach out. 111bet's support team is available 24 hours a day, seven days a week, including during Eid holidays, Pohela Boishakh, and all public holidays in Bangladesh.
To request any responsible gaming tool or to discuss your situation confidentially, contact us at:
Email: [email protected]
Subject: Responsible Gaming Request
Response Time: Within 24 hours (Bangladesh Standard Time, UTC+6)
All responsible gaming requests are treated with complete confidentiality. Our support team does not judge — they are here to help you find the right solution for your situation, whether that is a short break, a spending limit, or permanent exclusion from the platform.
Please note: email addresses and phone numbers on this page are for display purposes. Copy the email address above into your mail client to send a message.
111bet enforces a strict minimum age requirement of 18 years. During the registration process, players are required to confirm that they are of legal adult age. Random and risk-based identity verification checks are carried out to enforce this requirement.
If you are a parent, guardian, or carer and you are concerned that a person under 18 in your household may be accessing online gambling platforms, we strongly recommend using parental control software to restrict access to gambling websites on shared devices. Several free and paid solutions are available for Android, iOS, Windows, and routers.
Additionally, never share your 111bet account login credentials with other individuals — including family members. Your account is personal to you as a verified adult player. If you suspect that your account has been accessed by a minor, contact [email protected] immediately. The account will be suspended pending investigation.
Any account found to have been used by a person under the age of 18 will be permanently closed, all winnings will be forfeited, and deposits will be returned to the payment source where technically possible.
Responsible gaming is the foundation of a sustainable, enjoyable experience. Explore 111bet's games knowing that you are supported at every step — and that help is always one email away.
18+ only. Gambling involves risk. Please play responsibly.