Your privacy matters to 111bet. This policy explains what personal data we collect, why we collect it, how it is used, and the rights you hold as a player on our platform.
111bet's approach to personal data is built on six foundational commitments. Every data practice described in this policy flows from these principles.
111bet collects personal data only for specific, explicit, and legitimate purposes directly related to operating the platform — account management, payment processing, identity verification, responsible gaming, and customer support. We do not collect data speculatively or for unrelated commercial purposes.
We request only the minimum personal data required to fulfil each identified purpose. We do not ask for information that is irrelevant to the operation of your 111bet Account, and we do not retain data beyond the period necessary for its stated purpose.
All data transmitted between your device and the 111bet platform is protected by industry-standard SSL/TLS encryption. Stored personal data is held in access-controlled environments with role-based permissions. Payment credentials for bKash, Nagad, Rocket, and Upay are never stored on our servers.
111bet does not sell, rent, or trade your personal data to third-party marketers or data brokers. Data is shared only with service providers who are contractually bound to handle it in accordance with this policy, or where disclosure is required by law.
You have the right to access, correct, or request deletion of your personal data held by 111bet. You may also withdraw consent for promotional communications at any time. These rights can be exercised by contacting our support team at [email protected].
This Privacy Policy is written in plain, accessible English. When material changes are made to how we handle your data, registered players are notified in advance. The current version of this policy is always available at https://111bet.lol/privacy-policy.
111bet operates the online casino and sports betting platform accessible at https://111bet.lol (the "Platform"). References in this Privacy Policy to "111bet", "we", "us", or "our" refer to the operator of the Platform. We are the data controller in respect of all personal data collected through and in connection with the Platform.
Our primary contact for data-related enquiries is our customer support team, reachable at [email protected]. Queries regarding this Privacy Policy, your data rights, or data processing practices should be directed to that address.
2.1 This Privacy Policy applies to all personal data collected by 111bet when you visit the Platform, register an Account, place bets, play casino games, make deposits or withdrawals, contact customer support, or otherwise interact with us.
2.2 This policy governs personal data relating to natural persons (individual human beings). It does not cover data relating to corporate entities.
2.3 The Platform is directed at adult players in Bangladesh. If you are accessing the Platform from outside Bangladesh, please be aware that the data practices described in this policy are calibrated for a Bangladeshi player base and may not align with data protection laws in other jurisdictions.
111bet collects personal data through several channels. The following table summarises the categories of data collected and their source:
| Category | Examples | Collection Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form; KYC verification |
| Contact Data | Mobile number, email address, residential address in Bangladesh | Registration form; account updates |
| Financial Data | Deposit and withdrawal amounts, transaction reference numbers, payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard) | Payment transactions; withdrawal requests |
| Betting & Gaming Data | Bet history, game session logs, wagering amounts, win/loss records | Platform activity; game provider logs |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Automatic collection via server logs and cookies |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Verification Data | Government-issued photo ID image, selfie for liveness check (where required) | KYC process; withdrawal verification |
3.1 Data You Provide Directly. The majority of personal data we hold about you is information you provide voluntarily during registration, account management, KYC verification, or when contacting customer support.
3.2 Data Collected Automatically. When you visit the Platform, certain technical data is collected automatically by our servers. This includes your IP address, the pages you visit, the time and duration of your visit, and the device and browser you use. This data is used for platform security, fraud prevention, and performance optimisation.
3.3 Data from Third Parties. Where you use a third-party payment service such as bKash, Nagad, Rocket, or Upay to deposit funds, we receive a transaction confirmation and reference number from that provider. We do not receive your full payment account credentials from these providers.
111bet uses the personal data we collect for the following purposes:
5.1 Contractual Necessity. Processing your identity data, contact data, financial data, and betting data is necessary for 111bet to perform its contractual obligations to you as a registered player — specifically to provide you with access to the Platform, process your bets, and handle your deposits and withdrawals.
5.2 Legitimate Interests. Processing of technical data and communications data is carried out on the basis of 111bet's legitimate interest in maintaining platform security, preventing fraud, and improving its services. We have assessed that these interests are not overridden by your privacy rights in the context of running a secure online betting platform.
5.3 Legal Obligation. Processing of verification data for KYC purposes may be required to fulfil legal obligations applicable to the operation of the Platform, including anti-money laundering due diligence.
5.4 Consent. Sending you promotional communications is based on your explicit consent. You can withdraw this consent at any time by contacting [email protected] and your preferences will be updated within 48 hours.
6.1 The 111bet Platform uses cookies and similar tracking technologies to improve your browsing experience, maintain your session while you are logged in, and gather anonymised analytics about Platform usage.
6.2 The following categories of cookies are used on the Platform:
6.3 Most web browsers allow you to refuse or delete cookies through their settings. Please note that disabling essential cookies may prevent you from logging in or using certain Platform features. Disabling analytics cookies will not affect your ability to place bets or access games.
6.4 111bet does not use advertising cookies or allow third-party advertising networks to place tracking cookies on the Platform.
7.1 Service Providers. 111bet shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include game software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment processing intermediaries, identity verification service providers, and cloud hosting infrastructure providers. All service providers are contractually required to process personal data only for the purposes specified by 111bet and to implement appropriate security measures.
7.2 Legal Disclosures. 111bet may disclose personal data to competent law enforcement authorities, regulators, or courts where required to do so by applicable law, or where such disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity.
7.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 111bet business, personal data held about players may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to data processing that result from it.
7.4 What We Do Not Do. 111bet does not sell, rent, licence, or otherwise transfer your personal data to third-party marketers, data brokers, or advertising networks. Your data is not a commercial product.
8.1 Deposits and withdrawals on 111bet are processed via Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay, as well as Visa and Mastercard. Each of these payment providers operates under its own privacy policy and terms of service.
8.2 When you initiate a deposit via bKash, Nagad, Rocket, or Upay, the transaction is authenticated directly within that provider's app or USSD interface. 111bet receives only a transaction confirmation reference and the amount. We do not receive, store, or have access to your mobile banking PIN, OTP codes, or full account credentials for any of these services.
8.3 Card payment data (Visa, Mastercard) is processed through a PCI DSS-compliant payment gateway. 111bet does not store full card numbers, CVV codes, or card expiry dates on its own servers.
8.4 All payment transactions are recorded in your 111bet Account transaction history for account management and dispute resolution purposes. This transaction history is retained for a minimum period in line with our data retention policy described in Section 9.
9.1 111bet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and as required by applicable legal and regulatory obligations.
9.2 Account data (identity, contact, and financial data) is retained for the duration of your Account's active status and for a period of at least five years following Account closure. This retention period is maintained to satisfy anti-money laundering due diligence record-keeping requirements.
9.3 Betting and gaming session data is retained for a minimum of two years from the date of each transaction, to support dispute resolution and responsible gaming monitoring.
9.4 Customer support communications are retained for two years from the date of the most recent communication in a support thread.
9.5 Technical log data (IP addresses, session logs) is retained for a maximum of 12 months, after which it is deleted or anonymised.
9.6 Where you exercise your right to erasure (see Section 11), data that is subject to a mandatory retention obligation will be retained for the legally required period but will be isolated from active processing systems.
10.1 111bet implements technical and organisational security measures proportionate to the risk associated with processing your personal data. These measures include:
10.2 In the event of a data breach that is likely to result in a risk to your rights and freedoms, 111bet will notify affected players without undue delay and will take immediate steps to contain the breach, assess its impact, and prevent recurrence.
10.3 Whilst 111bet takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account login credentials and for logging out of your session when using shared devices.
As a player on the 111bet Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":
11.1 111bet will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. We will respond to all valid requests within 30 calendar days. Where a request is particularly complex, we may extend this period by a further 30 days with prior notice to you.
12.1 The 111bet Platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a player under 18 has registered an Account, that Account will be immediately closed, all associated data will be deleted, and any funds held in the Account will be returned to the payment source where possible.
12.2 If you are a parent or guardian and believe that your child has registered on the Platform, please contact us immediately at [email protected] so that we can take appropriate action.
13.1 The Platform may contain links to the websites of game providers, payment processors, or other third parties. This Privacy Policy applies only to the 111bet Platform and does not govern the data practices of any third-party website or service. We encourage you to read the privacy policies of any third-party services you use in connection with the Platform.
13.2 Game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) is delivered through secure integrations. These providers may collect limited technical data (such as session identifiers) necessary to deliver game functionality. Such data collection is governed by those providers' own privacy policies and by the contractual arrangements between those providers and 111bet.
14.1 111bet reserves the right to update or amend this Privacy Policy at any time. Material changes — particularly those that affect the purposes for which we process your data, the categories of data we collect, or your data rights — will be communicated to registered players via the contact details held on their Account at least seven days before the change takes effect.
14.2 Non-material changes (such as corrections of typographical errors or clarifications of existing practices without substantive change) may be made without prior notice. The "Last Updated" date at the top of this page will be revised on every update.
14.3 Continued use of the Platform following notification of a material change to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised policy, you may request Account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 111bet, please contact us using the details below:
Email: [email protected]
Subject Line: Privacy Policy Enquiry
Response Time: Within 24–48 hours (Bangladesh Standard Time, UTC+6)
Platform: https://111bet.lol
Please copy the email address above into your email client to get in touch. Do not use a mailto link. Our support team operates 24 hours a day, seven days a week, and will direct your enquiry to the appropriate team member.
Your data is protected. Your privacy is respected. Now enjoy everything the platform has to offer — live cricket odds, 1,000+ slots, and live casino tables built for Bangladesh players.
18+ only. Gambling involves risk. Please play responsibly.